Refund policy

Refund & Return Policy (aka “No Take-Backsies”)

Digital = instant gratification. But also = no returns.

Once you download a digital product, we can’t exactly put it back in the box. So as a general rule, digital purchases are final and we don’t offer refunds for change of mind.

But we’re not monsters.

If something is broken, corrupted, or simply refuses to cooperate, email us at support@iambookish.store. We’ll do our best to fix the problem first.

If we can’t get your product working as it should, or there’s genuinely something wrong with your order, we may issue a refund.

That includes things like being charged incorrectly, receiving a defective or unusable file, or accidentally purchasing a product separately when it was already included in a bundle purchased in the same order.

Readwisp: Our personal book tracker desktop app Readwisp is currently in beta, which means you may occasionally encounter bugs or features that are still being refined. Known beta limitations or minor bugs aren't normally grounds for a refund, but if a technical problem prevents you from using the app and we can't resolve it, get in touch.

Nothing in this policy limits any rights you may have under applicable consumer law.

FAQ (aka “Questions We Already Answered, But Okay”)

Q: Do I get anything in the mail?
A: Only if your mailman starts delivering apps and Google Sheets files. (So, no.)

Q: How fast will I get my product?
A: Immediately. Like, faster than your last impulse Kindle download.

Q: What if I lose my files?
A: Been there. Just email us and we’ll help you get access again, no judgment.

Q: Do you offer refunds?
A: Digital purchases are generally final, so we don’t offer refunds just because you changed your mind. But if something is genuinely broken, you were charged incorrectly, or we can’t get your product working as it should, email us. We’re reasonable humans.